Employer Stories: Transforming Customer Service at Johnson Controls
Keywords: benefits, blended learning, culture, customer care, empowerment, managing change, productivity, strategy
Employer Stories: Ikea - using learning technologies to find missing stock
Keywords: benefits, culture, custom content, customer care, e-assessment, learner engagement, productivity
Employer Stories: Blended CHEERS Programme brings Good Health
Keywords: IT availability, IT skills, benefits, blended learning, culture, custom content, customer care, empowerment, engaging trainers, location, managers support, measuring value, qualification
Employer Stories: UKI Partnerships introduce eNVQs for contact centre staff
Keywords: IT availability, Job Aids, Post 16, benefits, blended learning, culture, customer care, e-assessment, empowerment, learner engagement, learner support, learners, managers support, measuring value, productivity, qualification
Employer Stories: The Priory Group
Keywords: Motivation, Talent Management, award winning, benefits, blended learning, collaboration, custom content, customer care, empowerment, engaging trainers, gathering feedback, induction, involving managers, learner engagement, learners, managers support, managing change, marketing, measuring value, productivity, strategy
Employer Stories: Whitbread EL-Box Boxing Clever
Keywords: IT skills, Job Aids, Motivation, award winning, benefits, blended learning, compliance, culture, custom content, customer care, e-assessment, empowerment, gathering feedback, innovation, involving managers, learner engagement, learner support, learners, location, managers support, marketing, measuring value, mobile, platforms, qualification, strategy
Employer Stories: Frontline - elearning for customer support
Keywords: benefits, blended learning, custom content, customer care, innovation, learner support, learners, managing change, marketing, platforms, productivity, web 2
As founding ambassadors for this national , industry led campaign, we are continually looking for examples of Next Generation Learning @ Work so we can share the secrets of success with others. We invite you to be part of this , to shape national thinking and inspire change. 
